![]() ![]() *If you have lost your device, please report it to the IT Service Desk at 20. Each of the passcodes you will receive can only be used once, and will expire after 72 hours. You will login with your myBama username and password, and then you will answer additional questions to receive a batch of temporary Duo access codes. To obtain them, please visit our self service page. If you do not have your device with you, you can obtain a batch of temporary pass codes. Visit our self-service page to generate these passcodes. Each of the passcodes can only be used once, and will expire after 72 hours. Online-Generated Temporary Passcodes – If you do not have your device with you, you can obtain temporary passcodes.Once you received the Duo prompt, you can click Enter Passcode, then click on the blue button “Text me new codes.” These codes do not expire, and they are valid until used. You can request these by logging into your myBama as you typically would. Passcodes via SMS – users can receive a batch of one-time use codes via text message.Passcodes via Duo Mobile App – If you have the Duo Mobile app installed, you can receive a single passcode by tapping the University of Alabama logo in the mobile app.If you opt-out of the Duo Mobile Application push notifications, there are a variety of passcode options to utilize as your second verification method. More information, and screenshots, are available on our activation tutorial. Rather than scanning the QR code, you can simply have Duo email you an activation link to finish setting up your account. Visit our other options tutorial for screenshots.ĭo I have to set Duo up on a computer, or can I do it from my phone? You will then see other options such as passcode, text message or phone call. When authenticating with Duo, click Other options. How do I access authentication options other than Duo push? The call will give instructions on approving or denying the login attempt. Phone Call – you can receive a phone call on your mobile phone or landline phone.You do not have to have a smartphone for this option. You can also obtain a passcode through our self-service application. Passcodes – You can receive a passcode by the Alabama logo in the Duo Mobile App, this does not require any wireless connectivity.From the app, you can approve or deny the login attempt. Duo Push – if you have the Duo Mobile App installed on your smartphone or tablet, you can receive a push notification.In short, passwords are no longer sufficient in protecting our sensitive data, we’ve got to add another layer of security to our accounts. ![]() Google, Apple, and other services all have their own two-factor authentication methods. Two-factor is becoming the standard in cyber security. Two-factor authentication, also referred to as multi-factor authentication, provides an additional layer of security when logging in to a website. Check out our frequently asked questions below, and contact our IT Service Desk at 20 with any additional questions. ![]()
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